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COVID-19 and Client Information Updates
The OnBoard Program
Most new clients are referred to us through their friends and colleagues which is a sign of excellent service. That's reassuring to many but may not be enough for you.
We understand that transitioning auditors or accountants can be a daunting task. Will they understand our environment? How will I know if they are going to live up to their promise? These are questions that linger before deciding and throughout the switch.
We want you to feel comfortable moving to us. Since people define exceptional service differently, we take proactive steps to make your move easier through our OnBoard program, a specific exercise that we have upfront with our new clients that helps us define what exceptional client service means to you. This forms the basis of our service approach that is customized and is our way of honouring our commitments.